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Occasional Member - Level 1

Error when sending report for approval

Hi experts!
Could you support me? when a user presses the "submit" button for approval it sends this error and does not send it. We have tried several search engines and it is not possible. Capture annex.

error: correlation_id: 4df9ab2c-33f6-4704-8cd8-920e428dcb11 notFoundError



Super User
Super User

A couple of things you can check: if this is the first report, is the user active in Concur? Is the approver set correctly?  You can enter a support case and see if they can identify the error.

Nancy Murray
Occasional Member - Level 1

This user had already sent more reports previously
How can I submit a support case?
Community Manager
Community Manager

@jmolinag is this happening for just one user? 


Also, to submit a support ticket, log in to your SAP Concur profile, click Help in the upper right corner. In the Help menu, there should be an option to Contact Support.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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