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andrea-steele
Occasional Member - Level 1

Email Reminders-Setting up Rules & Conditions

Is anyone willing to share screen shots of their rules and conditions for email reminders on unsubmitted transactions?  Looking to set up reminders at the 30, 45 and 60 day mark with very specific verbiage in the email for each one. 

10 REPLIES 10
TammyK
Occasional Member - Level 3

Hi Andrea,  I'll be happy to share.  Here is our "Overdue Company Card Transactions - 30 Days".  I may need to send a few replies.  The copy/paste feature may not capture a full view of my screen.

TammyK_0-1632164193232.png

 

 

TammyK
Occasional Member - Level 3

Here is Part 2, "The Rules" to the Email Reminder I posted,  

TammyK_0-1632164358078.png

 

 

TammyK
Occasional Member - Level 3

These are the "Conditions" to the Email Reminder Rule;

TammyK_1-1632164479982.png

TammyK_2-1632164522537.png

 

 

 

TammyK
Occasional Member - Level 3

Sorry, let me try pasting again.

TammyK_0-1632165629717.png

 

 

bkoh974
Occasional Member - Level 2

Hi Tammy, this is really nice. 

Just wondering, is there some site/reference that tells "NOT WITHIN TODAY - VALUE 30 "  means "GREATER THAN 30 DAYS" ? (in basic logic)

 

TammyK
Occasional Member - Level 3

TammyK_1-1632165663397.png

 

 

TammyK
Occasional Member - Level 3

TammyK_2-1632165706704.png

 

Dear %2%, You have %3% outstanding credit card transactions that have not been submitted. %1%

Please disregard this notification if your outstanding transaction is airfare for a future trip.  Then, please include this expense on your future Travel Expense Report.

lsrinivas
Occasional Member - Level 2

Hi Tammy,

I notice that you have mentioned some variables in the text such as %2% and %3%. Can you tell me where do you define them.

 

Thanks

Lokesh

TammyK
Occasional Member - Level 3

Hello Lokesh,

 

Email Reminder.jpg

 

 

 
 

 

 

TammyK
Occasional Member - Level 3

You may need to submit a ticket and have the Concur Team set up the Email reminder as the variables in the text %2% could be different for your company.