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Occasional Member - Level 1

Email Reminder for Approver

I have submitted a claim on 27 Aug 2021 at 1.40pm. After 3 days, 1st email reminder to receive is suppose on 30 Aug 2021  but why the  approver#1 received the 1st email reminder on 31 Aug 2021 at 6.40pm. May i know when start count 3 days interval?


Thank You

Community Manager
Community Manager

@mikiamee my guess is the system didn't take Saturday and Sunday into account for sending the email. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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