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CEL22
Occasional Member - Level 3

Duplicate payments-expense reimbursement

Has anyone encountered an issue with multiple employees receiving duplicate reimbursement payments? The issue is not with Concur, but with Bambora/Worldline? Trying to determine how to research. Thank you.

 

2 REPLIES 2
lperez-lopez
Super User
Super User

We haven't experienced any issues with Worldline, but you can open a tkt with Concur to have them assist with the inquiry.

dlamont
Super User
Super User

@CEL22 that happened about a year ago to many, and was resolved by Bambora, haven't seen anything recent though. Like @lperez-lopez says, definitely open a case.

DLamont