Drag & Drop Receipts to Concur

[nalidissa]

Hi All,

Desktop users querying whether it is possible to allow drag and drop option to import receipts from local drive. 

Appreciate your insight. 

Kind Regards

Nalin

[KevinD]

@nalidissa Not in our NextGen UI. If you open an expense report and screenshot it, I can tell you for sure. If you are by chance on our Legacy UI, drag and drop is available. 

[nalidissa]

HI Kevin,

Thank you for the response. Please find the screenshots 

[EdwinaM]

This is unfortunately a case of Drag N Drop functionality being available in Old UI, but not in New UI.  I don't know why Concur would remove the functionality.  It is one of the major feedback points as to why we have delayed moving to new UI.  Concur - please bring it back in new UI!

[Nitty]

Same for us as well.  This is being brought up as issue months after going live with new UI.  Don't know why it was taken away. 

[p2150030]

This is unfortunate and a poor decision for the end user... requires additional time and effort!

[tware3]

WHY WHY WHY WHY WHY would they get rid of THE most useful part of the report?  REALLY!?!  This ONE expense report has already taken me 3 times as long to process, and I have 3 more to get to just today!!!  

Is there a way to petition the court for a review?

/sigh/

[SheriD]

YIKES... Eliminating this functionality will cause great pain and will result in considerably more time needed to prepare the 11 expense reports I address each month.  This alone negates the "so-called" time-saving improvements with itemization.  Literally want to throw the computer against the wall.  I did read somewhere it's on the list to bring back and IMHO they can't bring it back soon enough.  Brilliant - not!

[reedred]

A user in another thread posted a link to an improvement suggestion that support users can vote on for drag and drop.

https://community.concur.com/t5/User-Admin-Group/Customer-influence-Drag-and-drop-receipts/td-p/3672...

If you want to see this basic functionality return, please check it out.  Apparently each SAP Concur client company can have 1 vote counted.  Thanks!

[jonathandbond]

I can't access the link to vote. The new interface is so slow to use and drag and drop was a nice feature that has been removed with an update.

[denniscaldwell]

Please note that this functionality is on the published roadmap; it is planned for a Q4 2022 delivery: https://roadmaps.sap.com/board?PRODUCT=089E017A62AB1EDA94C15F5EDB3400E1&range=CURRENT-LAST#;INNO=000...

The Improvement Request on the Customer Influence website is already in an Accepted status and will be updated to Delivered once the functionality is available in the new UI.

[LL1067]

I don't have access to the page link. Can you tell me when in Q4 2022 this is planned? Our end users are not happy with not being able to drag & drop feature. Thank you. 

[BeePark63]

Any chance of getting this functionality back? Why would the company take away functionality on a site? This was a very useful tool. It is so much easier to drag/drop than the search/upload. PLEASE RETURN THIS FUNCTIONALITY!!!

[Nitty]

@BeePark63 Per concur, it will be implemented in NextGen UI by end of the year.

Noby

[hbliving]

I have been in IT over 30 years and have used Concur for well over 10, and I always saw them as the leader in this space...until now.   

Our company changed over to the new UI a couple of months ago, and I have not even been able to complete an expense report since.  The process to submit a single expense, has more than tripled now .  Who ever approved the change to remove the drag and drop functionality should be FIRED IMMEADIATELY!   This is probably one of the worse changes I have seen a company make a a good system.  Concur has gone backwards from a leader and they are just another frustrating and mediocre online system now.  

Just horrible.