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MSteele
Routine Member - Level 2

Drag & Drop Receipts Twice

I was creating an expense report today.  The receipts had been sent to me as a pdf and were in my email.  When I went to Drag & Drop the receipts into the line, I had to do it twice.  The first time, I'd drag & drop, I'd get a message that it was uploading, but nothing happened.  So, I'd wait a minute and then do it again.  The second time, I'd get the uploading message and then another message that shortly after and the receipt would be there.  This happened with 4 expenses.  Is there a time delay on the drag & drop or is it just being "glitchy"?

1 Solution
Solution
MeltemC
SAP Concur Employee
SAP Concur Employee

Hi all, this is a known bug that we are working to fix. 

View solution in original post

3 REPLIES 3
LaxmiM
Occasional Member - Level 3

Some of our users have been reporting the same issue the last week or so also. Would be good to know if this is a known glitch that Concur is working on already, or a time delay etc.

 

Thanks!

Laxmi

Solution
MeltemC
SAP Concur Employee
SAP Concur Employee

Hi all, this is a known bug that we are working to fix. 

bchoi_pure
Occasional Member - Level 1

We also have users experiencing the same issue.