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Hi -
New to Amazon. I have two expense reports. The first one submitted successfully. The second said I needed to set up my bank information. Looked at guides and I don't have Expense Settings much less Bank Settings in my profile dashboard. What do I do and how come one expense report submitted successfully if it isn't set up?
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Hi,
Usually the banking information is on the Profile Settings. You will find it on the upper right corner of your screen.
I recommend you contact your company's Concur administrator to guide you through the set up of your banking information.
Regards,
Maria Steen
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@giuliacp your company has you enter your bank information into Touchstone, which is specific to your company and not something I can help with. Your manager should be able to guide you though.
As for the first report being submitted, I am not sure why it would have allowed you to. The system might show a financial posting failed for that first report if it requires bank information. The good thing is, the system will keep trying to fund that report until it sees your bank information.