Solved: Does anyone know the root cause of this error and ...

Calzone13 · ‎Jun 6, 2023

This message is displayed when the user signs in as an expense delegate.

Nancyagfa · ‎Jun 13, 2023

Check that you are using the www.concursolutions.com as the url. We had older employees using an older url and they got this error.

Nancy Murray
Agfa

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KevinD · ‎Jun 7, 2023

@Calzone13 how long has the user been experiencing this issue?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Calzone13 · ‎Jun 7, 2023

Hi KevinD, The user said she has been experiencing this issue for a couple of weeks and just today I experienced it myself for the 1st time. I was in the reporting function and I think it timed out.

Nancyagfa · ‎Jun 13, 2023

Check that you are using the www.concursolutions.com as the url. We had older employees using an older url and they got this error.

Nancy Murray
Agfa

Does anyone know the root cause of this error and how to resolve?