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Calzone13
Occasional Member - Level 2

Does anyone know the root cause of this error and how to resolve?

Calzone13_0-1686069740068.png

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1 Solution
Solution
Nancyagfa
Super User
Super User

Check that you are using the www.concursolutions.com as the url.  We had older employees using an older url and they got this error.

Nancy Murray
Agfa

View solution in original post

3 REPLIES 3
KevinD
Community Manager
Community Manager

@Calzone13 how long has the user been experiencing this issue?


Thank you,
Kevin
SAP Concur Community Manager
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Calzone13
Occasional Member - Level 2

Hi KevinD, The user said she has been experiencing this issue for a couple of weeks and just today I experienced it myself for the 1st time.  I was in the reporting function and I think it timed out.

Solution
Nancyagfa
Super User
Super User

Check that you are using the www.concursolutions.com as the url.  We had older employees using an older url and they got this error.

Nancy Murray
Agfa