@Bagels16 dispute the charge with the credit card company. Once they reverse the charge, you should see a charge come in with a negative amount, which will be the credit for that incorrect charge. Once it comes in, add it and the incorrect charge to the same report. They will zero each other out. You will need to submit that report to get the charges out of your SAP Concur account.
Thank you,
Kevin
SAP Concur Community Manager
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