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Occasional Member - Level 1

Dispute A hotel charge

There is a charge on my credit card for 199.00 for the Hampton Inn in Midland south that I refused to stay in the room because it was inadequate, did not have room curtains, told me to put a blanket and that they would give me 20k point ,asked for another room was told no rooms, asked for manager no manager availed, told them I did not want  stay there and for them not to charge me and went next door stayed at the Holiday inn. I have already call the 1800 number on the card to dispute.

Community Manager
Community Manager

@torrrudg you should call your credit card company and tell them that the charge is not a charge you approved. You will need to dispute it with the card company unless you can get the hotel to reverse the charge.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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