Desktop Concur vs Mobile APP

[TellurideTom]

I can see my Report in the Concur Mobile App but there is nothing on the Concur desktop. Is this ok? Do I need to have the Report on both? 

[TriciaW]

@TellurideTom  I went into your profile on the desktop and do see a report submitted today.  Is that the one you are referring to?  If you want to provide the specific report, please private message me by clicking on my user ID and then message.

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

[KevinD]

@TellurideTom it should be fine. This depends on which screen within SAP Concur you are looking at on the Desktop. I can see your reports are submitted, so it looks like you are figuring things out. 🙂

[mrshall]

We have experienced issues with Report showing up in the SAP Concur for MobileApp and not on the desktop as well (and the opposite). Is this a common issue? And what would make this happen?  

[KevinD]

@mrshall how long has this been occurring?

[mrshall]

I'm not entirely sure. It was brought to my attention on June 18, 2024

[mrshall]

Following up to see if you need additional information to look into this issue. 

Thanks!

Monica Hall