Denied payment - Bank Name required

[rs671943]

Hello,

After these recent updates my payments are not going through and get denied.

Says that bank name is missing but when I go to Concur Expense I am not able to edit the bank information - it is in "read view".

The payments went through without a problem 2 weeks ago and I have not updated anything. 

[KevinD]

@rs671943 I took a look at the two reports in question. What I find to be a bit curious is that the reports were sent for payment date yesterday but somehow payment was from the bank was denied less than 24 hours later. That seems a bit too fast. If you look at the reports that were approved, there was about five days from final approval to payment. 

Also, I saw in the system that bank information was imported in, which tells me that your company took your banking information from Payroll and imported it to SAP Concur. That is why you aren't able to edit. I would recommend contacting your payroll or HR departments and let them know about this issue. 

Unfortunately, there isn't an existing sure fire fix I can provide.