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Good morning, I have two issues
1- A payment made on my corporate card in error which I have paid myself but the expense is still showing and I cannot clear this without submitting an expense report which I cannot do as there is nothing to pay and also no classification etc
2- A payment was made which is cancelled and refunded, I have two expenses one for the payment and one for - payment, again how do I clear those as this didnt amount to a expense report being submitted and nothing needs to be paid.
Please help 🙂
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@stuart_williams see my replies inline.
1- A payment made on my corporate card in error which I have paid myself but the expense is still showing and I cannot clear this without submitting an expense report which I cannot do as there is nothing to pay and also no classification etc. Add the item to a report and mark it as personal. This tells the system to not pay this expense.
2- A payment was made which is cancelled and refunded, I have two expenses one for the payment and one for - payment, again how do I clear those as this didnt amount to a expense report being submitted and nothing needs to be paid. Add both of these items to the same report. They will zero each other out.
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Since the total is $0, does the expense report still need to approved by the manager once submitted?