Deleting A Reimbused Expense Claim

[Manzurd]

Hi, 

I have got expense which is still pending for submission but these expenses have been reimbursed last month. As the 2nd half of Dec 2020 a holiday season for most, i didnt not wait for the expenses to be updated in concur & went ahead to copy it down & get it submitted for approval. 

Thus, these are aprroved and payment made into my card. But i still have these claims in the Concur system awaiting for expense report. How do i delete these claimed submissions from the system?

[patilr1982]

Hi,

Based on my experience, you did not wait for the credit card transactions/e-receipts to be inported into Concur and claimed manually.

Credit card transactions - Can be hidden by card administrator

E-receipts - Setting in configuration that allows users to delete them

However, based on your company setup and policy, you may be required to create an offset claim where you reverse the manual transactions and use the card transactions. This is the most extreme scenario though.

Best regards,

Rohan