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JME
Occasional Member - Level 1

Delete receipt image in mobile app

Hi,

 

How do I delete an image in the mobile app? I attached the incorrect receipt image and want to detach this.

 

I tried to add the correct receipt and the pop up asked me to select 'apend' or 'replace' but actually only offered me 'apend' as an option.

 

Thanks

2 Replies
KevinD
SAP Concur Employee
SAP Concur Employee

@JME Can you provide me your full name and company name in a private message so we can take a look. I'm seeing the same thing in my mobile app, but you should be able to detach. 

 

There are a few caveats:

  • Normal entries that have been created within an expense report: Detach, Replace and Append
  • ExpenseIt entries inside or outside an expense report: No detach, No replace and No append
  • Quick Expenses already added to an expense report: No detach, No replace and No append
  • Quick Expenses in Expenses tab: Detach and Replace

Thanks,
Kevin Dorsey
SAP Concur Sr. Training Consultant

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ceciliaschaedle
SAP Concur Employee
SAP Concur Employee

Hi @JME,

 

Can you provide details about the entry that you don't see the Detach option, such as amount and transaction date, so we can investigate it further?

Thank you,
Cecilia
SAP Concur Support