Solved: Delegate not receiving Approval Emails

clairesillner · ‎Aug 17, 2022

My manager has gone out on maternity leave and is trying to ensure the individual covering for her is set up as a delegate to receive and approve all expense reports.

She has added him and selected the following options:

Can View Receipts
Receives Emails
Can Approve
Receives Approval Emails

He is able to approve by impersonating her, but is NOT receiving any emails notifying him that an expense report has been submitted. Can you please advise?

KevinD · ‎Aug 17, 2022

@clairesillner could you please send me a private message with the name of the person who is adding and the name of who they are trying to add? Click my username (KevinD) then the Message button.

Also, did this person receive email notifications for themselves when they were not acting as a delegate?

Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

KevinD · ‎Aug 17, 2022

@clairesillner could you please send me a private message with the name of the person who is adding and the name of who they are trying to add? Click my username (KevinD) then the Message button.

Also, did this person receive email notifications for themselves when they were not acting as a delegate?

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.