Credits

[tgarnand]

Overdue transaction that is a credit. I am receiving an overdue card transaction that is actually a credit. How can I resolve this ? Is there a phone number I can call ?

When checking out of a hotel I noticed a charge that should not have been there, but they already ran the charge. The hotel then issued another receipt showing a credit for $ 9.75, I used this receipt on my expense but could not make things match because it was a credit. Please help I would hate for the card to be shutdown over a credit.

[KevinD · Accepted solution]

@tgarnand the overdue transaction notice is from SAP Concur, not the bank. This shouldn't affect your card account.

You will need to add this credit to your next expense report. As long as your next report has more than $9.75 in credit card transactions, you will be fine to submit the report.

[tgarnand]

Thanks Kevin, can you give me an example of how to do this? I tried every which way to do so and could not make it happen.