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cguerra6
Occasional Member - Level 1

Credit refund not allowed

I ordered an item and filed the expense report a few days later.  Expense was approved.  8-10 days later the item i ordered is refunded as it is unable to ship to Guam.  I attempt a report for the credit and it comes back as an error saying I need to wait for the charge to hit before I can make the credit.  The charge was previously cleared as stated above.  How to I file the credit?

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