Solved: Credit card transaction not pulling in to Concur

DonnaZ · ‎Jun 27, 2022

Hi! I am getting a 'warning' (!) in Concur stating: 'You have an expense that ahs an e-receipt but does not have corresponding corporate card transaction. Please wait for card transaction to be available before you submit this report'. It has been a month and a half and nothing is pulling in. When I look at the receipt, I can clearly see the corporate credit card listed. This was a month were my corporate card expired, so perhaps this has something to do with it (although my new card has the same number). Can anyone please help? Thank you!

KevinD · ‎Jun 27, 2022

@DonnaZ have you checked your past reports to see if you already submitted the corporate card transaction? I've seen this happen to people several times.

Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

KevinD · ‎Jun 27, 2022

@DonnaZ have you checked your past reports to see if you already submitted the corporate card transaction? I've seen this happen to people several times.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

DonnaZ · ‎Jun 27, 2022

Ding ding ding! That's it. Checked my previous month's report and there it was. THANK YOU!!!