cancel
Showing results for 
Search instead for 
Did you mean: 
Pablo
Occasional Member - Level 1

Credit Card Transactions without Employe ID

Hi I need your Help. First I will tell you what  happened:

1) A Credit Card Number was assigned for mistake to another Employe. So some expenses have impacted in other Employe Profile, but their statment are "Potential Duplicate"

Pablo_0-1623418041298.png

2) Then I have unassigned the credit card for wrong Employe Profile;

3) Later I have wanted assigne the credit card for the correct Employe Profile, but appeared this message:

Pablo_1-1623418288124.png

 

"The account number entered has already been added. Choose another account number.".

My opinion is that the reason for this message is the credit card charges without an assigned Empliye ID due to having previously unassigned the card.

Pablo_2-1623418483764.png

 

How Can I fixed this issue?

 

Thnaks.

 

Best!!!!

 

 

 

 

1 REPLY 1
KevinD
Community Manager
Community Manager

@Pablo can you please send me a private message here on the Community with your full company name and the full names of both employees where you are seeing the card issue? 

 

I'll await your private message. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager

Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.