Credit Card Expense Not Appearing in Concur

[craithel]

My hotel charge from the Cedar Rapids Marriott posted to the Bank of America credit card account on 12/16 in the amount of $270.56

It still has not come through Concur, even though later charges have.  Any idea how to push it to Concur?

[SMolla]

@craithel In general, the card charges reflect in concur within 3-5 business days. As you are seeing newest charges not the older one, you may reach out to your concur admin to have it checked if it is arrived in concur from card vendor. If it is not showing under "Any Hidden" category, within company card > Manage Transactions section, then your concur admin should raise a support ticket with concur providing, last 6 digits of card, transaction date, amount, merchant name and card statement reflecting that transaction. They will work with card vendor directly to bring your transaction back to you. 🙂 

Note: It takes few days, and you need to be patient.