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assirac
Occasional Member - Level 1

Credit Balance on Corp Card Account

Hi Team,

Good day.  My colleague got the airfare refund last month and submitted all together with some expenses then.  However, the expense total is less then the refund, leading to the credit balance occurred on the account.  Can my colleague submit the credit balance manually in the coming month together with some other expenses, so this can be offset?  Many thanks.

1 Solution
Solution
KevinD
Community Manager
Community Manager

@assirac if your colleague sees card transaction that is negative, they can add it to their next report as long as that report has other card transactions that total more than the refund.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

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1 REPLY 1
Solution
KevinD
Community Manager
Community Manager

@assirac if your colleague sees card transaction that is negative, they can add it to their next report as long as that report has other card transactions that total more than the refund.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.