Credit Amounts on Corporate Card

[alberto-lopez]

Hello all, we have an employee who currently has credit transactions on their concur profile and the user submitted the expense report with the original charges before the credits came in. Concur wont let us submit a negative amount so were left with waiting for charges to offset the credit balance. A question has been posed where what happens if the employee is termed and no new charges come in to offset the credit.

[KevinD]

@alberto-lopez one option is to temporarily turn off the audit rule that blocks submission of a report with a negative amount. This would allow you to submit these transactions and get them reconciled out of the system.

[lcgilbert]

We mark the charge as Personal/Do not reimburse to bypass the audit rule and then reach out to the card company to issue us a refund.