Country Not Assigned correctly for uploaded receipt

[jsawant]

1) When I updated the receipt though the mail country selected was not correct. I am from India, I uploaded the receipt through mail. The country shown was the United States which is not correct.(the receipt does not have these details)

2) Also Supplier details are auto-fetched as Tempe, Arizona which is also not correct (the receipt does not have these details) 

[leedau]

@jsawant Thanks for posting in the SAP Concur Community. How did you upload the receipts for these Cash transactions? Maybe providing the steps can help  up guide what is occurring. 

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

[jsawant]

I uploaded the receipt through the mail. The county selected was wrong for all uploaded receipts. I have manually corrected the country.

[KevinD · Accepted solution]

@jsawant sounds like you emailed your receipts to receipts@concur.com, correct? If so, the receipts were analyzed by ExpenseIt. Sometimes the OCR doesn't get the city correct, but the nice thing is, you can update any incorrect information.

I don't have an explanation as to why it would have chosen Tempe, Arizona.