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Shashi
Occasional Member - Level 1

Could you please advise, how do I change the Approver name

Hi,

 

Could you please advise, how do I change the Approver name in concur expenses

4 REPLIES 4
KevinD
Community Manager
Community Manager

@Shashi Most likely your company has restricted you from changing the approver. I take it you are not a site administrator at your company and are viewing who your approver is under Profile>Profile Settings>Expense Approver, correct? 

 

If you provide me a screenshot of the screen, I can provide a little more detail. 


Thank you,
Kevin
SAP Concur Community Manager
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Shashi
Occasional Member - Level 1

Hi, Thanks for the response. What I see in the Profile Settings as Expense approver is not same person when I submit my expense, it lands into a different approver.

 

Expense approver showing in Profile setting is  - Naval Agarwal but the expense submitted goes to queue of Anirban

 

Shashi_0-1672856412148.png

Shashi_1-1672856565338.png

 

 

bpurvis
Occasional Member - Level 3

Sounds like maybe the approver isn't setup correctly and it's going to that persons manager.  This has happened to me before.

Shashi
Occasional Member - Level 1

Hi, thanks for the response. how did you fix the issue ? please share your inputs.