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Correspond via Concur/ExpenseIt for questions or minor discrepancies
It would be awesome if auditors could chat/text employee from within the expense report detail. Then the employee could answer through their ExpenseIt app; it would record the answer for historical purposes. The detail could be flagged to show that there is an outstanding correspondence. OR change the status to “Clarification” for example. If the question can be answered, the report can be approved without returning it and starting the approval process over. If the question cannot be answered or the report has to be returned, then that action can be taken.