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New Member - Level 1

Corporate card transaction not showing up in concur expense

Hi, I have a recent corporate card transaction that showed up in citi online system but did not show up in concur. Previous months I used the same card and it was ok. The card transaction normally showed up immediately in concur. Could someone help me on this? Thanks!

Community Manager
Community Manager

@shenghu card transactions will not always show up after the exact amount of time each time. Transactions take on average 3 business days to appear. This is not a hard and fast timeline as their are vendors and banks/card issuers involved. Give it another day or two. If it still doesn't appear, then I suggest you contact the team at your company that is in charge of assigning company cards.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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