Hi,
We are about to implement SAP Concur. Since six month we try to get work the user data import with record type 305 in the batch process.
If we upload the file as admin to Concur and Concur runs the import immediately to database, the file will upload successfully.
But as soon we do the file transfer – automated via SFTP + PGP for the overnight processing. The same file will return with error because of special character.
We get the error message: Field first_name contained one or more invalid characters. The record was processed but not imported.
We do the file transfer with SAP PI/PO. We can control all steps from creating the file, transfer the file to SAP PI/PO to the IN-Box of the concur file transfer server. But we do not have control or logs of the process in SAP Concur internal.
The first month we tried to get support from the implementation partner we work with. But this recommended Partner from SAP Concur does not have any clue or idea. Because of this special Implementation work form SAP Concur with implementation partner, we do not get any direct support from Concur. Maybe Concur don't have a specialist who can tackle the problem with us.
But perhaps someone from this group knows this problem, has solved it and can give us a tip how we can solve the problem too. That would be great.
Thank you for your attention.
