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Gino
Occasional Member - Level 1

Concur on iOS 16.1 can't connect to internet

When trying to access, Concur app reports the Iphone is being offline.

"Safari cannot open the page since iPhone is not connected to the network"

 

I read some messages with the same issues, but I didn't find a working fix.

 

  • iOS 16.1
  • Tried with company WiFi and 4G cellular network
  • Tried reinstalling several times
  • Email address verified via Concur web portal

 

4 REPLIES 4
KevinD
Community Manager
Community Manager

@Gino did this ever get resolved? 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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hkastanek
Occasional Member - Level 1

I have 2 people (out of 5,000) with this issue but they are on 17.0.3 (i think).  

 

We recently set up SSO and not on is having issues but 2. 

 

@KevinD 

KevinD
Community Manager
Community Manager

@hkastanek is 17.0.3 the latest version? I'm an iPhone users, so not familiar with Android's most recent version.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
hkastanek
Occasional Member - Level 1

These are iPhone, as well.