Showing results for 
Search instead for 
Did you mean: 
New Member - Level 1

Concur does not recognize that my receipt is attached

Anyone ever had Concur give you an error saying any line item requiring a receipt must have an image attached prior to submission when there IS a pdf receipt attached?  For some reason Concur is not recognizing the attached PDF receipt.  I've tried different PDF files as a test and also tried attaching it as an image and the error will not go away therefore Concur will not allow me to submit the report.

SAP Concur, Former Employee



You will need to contact your company's support. This could be the User Support Desk or your company's authorized support contact. They will be able to help you sort this out. If you would like help figuring out which resource your company uses, feel free to send me a private message with your company name and login email.



Ashley Bragg
SAP Concur - Community Manager

Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.