cancel
Showing results for 
Search instead for 
Did you mean: 
New Member - Level 2

Concur Mobile App

Am I the only person that is getting a password error message trying to sign on to the mobile app today?

3 Replies
Occasional Member - Level 2

Re: Concur Mobile App

do you have an iphone and have updated to ios 12 ? 

thats affecting my login at the moment 

Routine Member - Level 2

Re: Concur Mobile App

Hello,

You may need to re-install the app. Sometimes, after an update, that will do the trick. However, if not, you may want to contact Customer Support.

Best,

Jessica
Travel and Expense System Administrator
Occasional Member - Level 2

Re: Concur Mobile App

I had a user who couldn't get logged in and was receiving error messages. They tried uninstalling and redownloading the app. After I reset his password, it worked!