Concur Expenses - attached receipts

[djcracker]

hi, 

i'm submitting my expenses per the normal process. I'm attaching the receipt that I'm given from the vendor. what I don't understand is why my claim keeps getting sent back because my receipt isn't attached! when I look at fixing the problem, the requested receipt is there and visible. 

I'm attaching the PDF per the requested formats, I just don't understand.

Thanks in advance

[KevinD]

@djcracker did you pay for these expenses on a personal credit card or did you use cash? 

If you used a personal card, I believe the reason, based on the comment entered by the Concur Auditor, is they want to see the copy of the receipt you signed. This copy would show the last few digits of the card you used, which is proof of payment. 

If you used cash, then you should provide that explanation in the Comment field. 

[djcracker]

hi, Kevin,

I have used a combination of both cash & personal card, but I've used apple pay or contactless payment and therefore not signed anything!