Concur Expense error regarding calculated hotel bill balance

[Sadlonp]

Concur does not provide any place to reflect credits for deposit at hotel or other hotel credits.  How do add a credit so balance is correct?

[dlamont]

Sadlonp,

You can put a "minus" sign in front of the transaction amount for that itemization line - assuming you are itemizing?

[KevinD]

@Sadlonp was the deposit charged separately from the rest of the hotel bill? Usually they are because it is before you even have started your trip. Are you worried that the amount shown as charged on the bill isn't the amount of the corporate card charge because you paid a deposit? 

I'm just trying to get a picture of what the issue is. 🙂

[Sadlonp]

Yes.  Issues resolved.  Credit provided  on expense statement resolved the problem and was approved. Advise was helpful .