I made a Concur expense claim on 25th June,
it was approved on 1st July.
No payment has been received &
the Concur Home now shows no record of the claim.
Under the Managing Expenses Tab you will see Report Library with a dropdown for what time period you are seeking to review your expense reports. I would start here to make certain the expense was actually captured or saved when you completed it. If not then you would have to resubmit. If it is there make sure this was not a company paid charge if on a company credit card, and or was it marked as personal.
I would also check with your expense management team lead /accounting to see if this particular expense is on hold for any reason.