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watersm2
New Member - Level 1

Concur Error Message - Payment Demand Status Change

Good Morning,

I have an error message in the Audit Trail of an expense report which reads:

"Payment demand status changed from Paid to Aborted for Cash Payment Demand XXXXXX. This Payment Demand has been deleted and will be replaced by a new Cash Payment Demand"
The employee's banking info was incorrect, and was updated around time of submission and has not yet been paid. I have waited for the 'New Cash Payment' to take place and for the employee to be paid, however no payment made yet. 

What does this error message mean? Does the report need to be submitted again with the updated banking info?

Many Thanks

1 REPLY 1
ewhite047
New Member - Level 1

I am having this same issue. How did you resolve it?

Thank you!