Concur Detect expense reports stuck in Detect

[monahana]

Hi Everyone, our expense reports from yesterday keep getting stuck in pending auto audit status in Detect.  Is anyone else experienceing this problem?  Did you find a viable workaround other than the "Submitted" option (which does not allow you to reject) in Concur?  Thank you.

[Jeremy]

We did notice that Detect had a backlog of reports in Pending Auto Audit status yesterday after Concur had the partial outage.  The reports are slowly being assigned a risk level but we do still have a backlog and have some reports pending for almost 24 hours.  We had sent a note to the assigned contact but have not heard back yet.  I'll give it a couple more hours but if no improvement, I will open a support ticket.