Company card admin page BLANK

[sreeleshskumar]

Hi Team,

I have noticed that Company card admin page under Administration->Company->Tools is showing a blank page. Is this something common issue for everyone? If yes why is it so? Any maintenance going on?

Company card admin page is blank

[AS]

This is the same for me too!

[KayPellack]

So glad that I'm not alone. I'll be opening a ticket with Concur Support if this doesn't magically re-appear in the next hour or two.

[mzarhloul]

I'm having the same issue.  Glad it's not just me!

[JessicaL]

Yes, it's a known issue (I called this morning as well). There is no ETA for the fix yet. Hopefully, more information will be sent out from Concur soon.

Best,

[SandraA]

And yet hours later there is no mention of it in Concur Open.

Isn't this what Concur Open is for?  

[KevinD]

I believe Concur Open is for things like Travel, Expense and Invoice as far as the end-user functions are concerned. For example, is the travel booking tool down, are people not able to get into their expense reports. The reason is because end-users are a majority and the outages are for things affecting the most users.

[SandraA]

If Concur open is for end users than we need an equivalent page for Admins.  Not only is up to 100% of our job dependant on this - we also answer inquiries for all our employees.

Although we tell our employees about Concur Open - it seems they don't make a note of it.  Concur is something they do once a month or once a week.   They don't want that much involvement.

For my team this information is critical.

[KayPellack]

I just checked, and in my instance it is now back.

[mzarhloul]

Mine is back now as well.

[tstagliano]

i too had the same issue but just checked again on my own and it is now working correctly

[jocelynfleur]

I am having the same issue and I can now search for cards but I still can't assign cards so I don't think it completely resolved. Has anybody been able to assign cards.

[oziel-alvarez]

Hi Jocelyn!
I assigned some cards a few minutes ago. It took some seconds in loading, but it was possible for me.

[KayPellack]

I was able to assign a card this morning, so you may want to try again.