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sreeleshskumar
Occasional Member - Level 3

Company card admin page BLANK

Hi Team,

I have noticed that Company card admin page under Administration->Company->Tools is showing a blank page. Is this something common issue for everyone? If yes why is it so? Any maintenance going on?

Company card admin page is blankCompany card admin page is blank

13 REPLIES 13
AS
Occasional Member - Level 1

This is the same for me too!

KayPellack
Occasional Member - Level 3

So glad that I'm not alone. I'll be opening a ticket with Concur Support if this doesn't magically re-appear in the next hour or two.

mzarhloul
Occasional Member - Level 2

I'm having the same issue.  Glad it's not just me!

JessicaL
Routine Member - Level 3

Yes, it's a known issue (I called this morning as well). There is no ETA for the fix yet. Hopefully, more information will be sent out from Concur soon.

Best,

Jessica
Travel and Expense System Administrator
SandraA
Routine Member - Level 2

And yet hours later there is no mention of it in Concur Open.

Isn't this what Concur Open is for?  

Sandra Ahola
T-Mobile
Senior Analyst Travel, Card & Expense
US
https://www.linkedin.com/in/sandra-ahola-4704553/
KevinD
Community Manager
Community Manager

I believe Concur Open is for things like Travel, Expense and Invoice as far as the end-user functions are concerned. For example, is the travel booking tool down, are people not able to get into their expense reports. The reason is because end-users are a majority and the outages are for things affecting the most users.


Thank you,
Kevin Dorsey
SAP Concur Community Manager

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SandraA
Routine Member - Level 2

If Concur open is for end users than we need an equivalent page for Admins.  Not only is up to 100% of our job dependant on this - we also answer inquiries for all our employees.

Although we tell our employees about Concur Open - it seems they don't make a note of it.  Concur is something they do once a month or once a week.   They don't want that much involvement.

For my team this information is critical.

Sandra Ahola
T-Mobile
Senior Analyst Travel, Card & Expense
US
https://www.linkedin.com/in/sandra-ahola-4704553/
KayPellack
Occasional Member - Level 3

I just checked, and in my instance it is now back.

mzarhloul
Occasional Member - Level 2

Mine is back now as well.

tstagliano
Routine Member - Level 1

i too had the same issue but just checked again on my own and it is now working correctly

Thomas Stagliano, M.I.T.
jocelynfleur
Routine Member - Level 1

I am having the same issue and I can now search for cards but I still can't assign cards so I don't think it completely resolved. Has anybody been able to assign cards.

 

oziel-alvarez
Occasional Member - Level 2

Hi Jocelyn!
I assigned some cards a few minutes ago. It took some seconds in loading, but it was possible for me.

KayPellack
Occasional Member - Level 3

I was able to assign a card this morning, so you may want to try again.