Comments - Special Character - Send Back Report

[swessels]

We had an approver get an error message for using a period in the Comments field when attempting to send back a report.  We generally don't consider a period (or other basic punctuation) to be a special character.  Is anyone else experiencing this?  

[PoojaKumatkar · Accepted solution]

HI @swessels ,

Usually this error should not come while sending report back to the employee. Comment field is a standard system field and it allows to enter any type of character values.

You can check internally with Concur admin whether they have added any field validation on comment field to restrict special char. 

Adding screenshot from our sandbox system where I can input anything including special char.

[PoojaKumatkar · Accepted solution]

HI @swessels ,

Usually this error should not come while sending report back to the employee. Comment field is a standard system field and it allows to enter any type of character values.

You can check internally with Concur admin whether they have added any field validation on comment field to restrict special char. 

Adding screenshot from our sandbox system where I can input anything including special char.

[crystalreports · Accepted solution]

@swessels, that looks like someone enabled field validation on the Comment field and prohibited all special characters. Your company's Concur administrators can check that for you.