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Looking through comments, I see that credit card transactions cannot be combined.
Does anyone have any ideas for this?
For some reason, vendor split invoice into two seperate payments. They are not "equal" payments, either. When asked why, they replied "that's how our system works"
The problem is that the invoice is rather detailed, involving product, shipping, brokerage, and tax. How am I able to properly itemize 2 expenses without re-calculating taxes, brokerage, e.g.?
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Its complicated when you have a vendor that does "monthly" invoices. So we have to manually upload the same invoice for 100+ expenses and explain it.
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I don't think this is quite as complicated as that situation. This is just one invoice that the vendor inexplicably divided into 2 non-equal payments.
It makes itemizing the 5 different expense categories difficult.
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@cdharley from your description it sounds like you are talking about our Concur Invoice product. However, you mentioned credit card charges, so I'm a little confused on exactly which tool you are using. Is your question about Invoice (also referred to as a Payment Request) or with submitting an expense?
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It had to do with submitting credit card expenses.
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We have the same problem with flights, where companies take separate payments for flight, seat booking, luggage, etc but only provides 1 receipt. Being able to combine those credit card expense entries would be a great help!