Clarification: Expense report returned email timing

[eecrupe]

We have employees whose reports are rejected due to bank detail errors. They appear to receive a single notification letting them know this and when they do not act, the report sits in Aborted status indefinitely.

My query was around whether we could trigger a notification to those in Aborted status if they missed the rejection email.

Does anyone happen to have a process on how to handle these? I ask because we have reports that are years old.

Thank you, Elizabeth 

[KevinD]

@eecrupe I don't believe there is anything you can do. You could submit a Help ticket to Concur Support to see if they know of a way to do it.