Citi Corp CC debits on not appearing in Concur

[Accs4everything]

Hi all, used my Corp CC for the first time on 14Dec. The debit is showing in my Citi Account but has not appeared in Concur. Is there a setting, either with Citi or Concur, that I should be checking?

[leedau · Accepted solution]

@Accs4everything Thanks for posting in the SAP Concur Community. I do see a transaction in the system, but the card is not assigned to your SAP Concur profile and therefore you are not seeing the transaction. I would recommend reaching out to a SAP Concur Administrator at your company to assist. I will send you a Private Message with contact information. 

[Accs4everything]

Hi Lee-Anne, thanks heaps for the prompt response and potential solution. I've contacted Concur via the link you provided, see how that goes

[simondaynes]

Hi leedau

This is effecting me as well,  Would you be able to forward the link mentioned above to update the cc linked to the concur account?

Many Thanks

[leedau]

@simondaynes 

You would need to reach out to your Concur Administrator at your company. Do you need assistance with a contact?

[simondaynes]

@leedau that would be great, Thank you

[michaelfaak]

Hello, same issue here. Can you please advise who is my SAP Concur Administrator at my company to assist