Charged in error, credit posted. How do I process in Concur?

[O-Rings-R-Us]

A vendor charged my credit card for an order placed by another location within my company.  I contacted the vendor and they fixed the error.  The credit isn't showing in Concur however, just the expense.  How do I process that?

[andilillemoen23]

Good Morning,

You would select the same expense and do a negative amount as a credit.   I would check with your company admin to make sure they do not have any rules written against doing a credit expense.

[KevinD]

@O-Rings-R-Us if this was fairly recent, you may need to wait a few days for the credit to appear. I would recommend waiting another couple of days. Once the credit appears, add it and the incorrect charge to the same report. They will zero each other out. 🙂