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I am a senior director who has directors and managers reporting to me, who have staff reporting to them. How do I change it so that all expenses in the hierarchy are not coming to me for approval and so that they go directly to the manager or director to whom they report?
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@csalvagg approvers are assigned to users' profiles, so you would need to ask one of your company's SAP Concur site administrators to change all those employees' default approver. I wasn't able to find a specific name at your organization, but if you sign in to your SAP Concur account, look at the top of the Company Notes section. There are links listed one of which is the UnitedHealth Group Concur Training & Help Site. There might be information there where you can request the change to approvers.