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New Member - Level 1

Changing Payment Type

Hi, I am trying to submit airfare expenses. I used my company issued AMEX. Several weeks have passed. In both cases I am not able to change the Payment Type to Company Paid Travel (which is required). How can I get this resolved? Thank you in advance.

Community Manager
Community Manager

@Rene1 the item in question is most likely the airfare itinerary item. The AMEX payment type cannot be selected as it is automatically applied to AMEX transactions when they upload into your Available Expenses. Are you sure the airfare transactions hasn't been submitted on another report? My recommendation is to look at your previous expense reports and see if the airfare expense is there. If so, you can simply delete the item you are asking about in your post. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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