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Occasional Member - Level 1

Change more email address at the same time



I would like to know if there is a way to change/update more email address at the same time under concur profiles.


Thanks for the help in advance!

2 Replies
Routine Member - Level 3

dear @BDani 

You have the possibility to upload files that overwrite details of employees in the system, including email address. 

Please contact your Concur support team, and they will provide a file with details for the upload.




Kind Regards

Alessandro Munari - Travel Expense Project Manager
SAP Concur Employee
SAP Concur Employee

@BDani within the Concur tool there is an Employee Import template that you can use to update profile information, including email addresses. If you are on our Professional Platform, go to Administration>Company>Company Admin>User Administration. At the top of this screen you will see a link that says Import Users. This will allow you to download the template. Complete the template then import it. 


If you are on our Standard platform of Concur, go to Administration>Expense Settings>User Accounts. On this screen you will see a blue button that says Import Users. Download the template, fill it out then import it. The steps for importing the template will be on the window that appears when click Import Users. Give that a try. 


P.S. I would highly recommend testing this out with only one user to make sure it works before doing a mass update.

Kevin Dorsey
SAP Concur Sr. Training Consultant

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