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KW
Occasional Member - Level 3

Cash Advance

Hello,

We issued a cash advance, but the employee had his trip cancelled before we made the report. The money was never deposited into his account. Is there any way to remove the issued cash advance other than creating a report, assigning it, then adding a cash advance return for the entire amount? 

 

Thanks,

Kathy W.

Kathy Wenrich
1 Solution
Solution
KevinD
Community Manager
Community Manager

@KW will the money be deposited into this person's account or were you able to stop this? 

 

I think for ease of purpose and peace of mind, what you suggested could work that way it shows as fully reconciled in the system.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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3 REPLIES 3
Solution
KevinD
Community Manager
Community Manager

@KW will the money be deposited into this person's account or were you able to stop this? 

 

I think for ease of purpose and peace of mind, what you suggested could work that way it shows as fully reconciled in the system.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
KW
Occasional Member - Level 3

It was not deposited into the person's account.  We did not create the report since the trip was cancelled. I would like to take it off the Concur account without creating a report. No need to deposit the money if the employee isn't going to use it. 

Kathy Wenrich
drakewinfrey
Occasional Member - Level 2

Hi Kathy,

Did you ever come up with a solution for this scenario? We've experienced the same thing. Our company uses prepaid debit cards for cash advances. Occasionally, a cash advance gets issued in Concur but the funds never loaded onto the card for various reasons. We integrate into SAP and can reverse the original cash advance entry there. But it would be nice to have a method to remove the cash advance in Concur without submitting an expense report. Submitting an expense report with a cash advance return has payroll implications for us (deducts the money from the employee's next paycheck) and then creates more entries in SAP that we have to correct.

Thanks - Drake