Showing results for 
Search instead for 
Did you mean: 
Occasional Member - Level 1

Cant submit expense until bank information deleted?




Concur will not let me submit expense until bank information is deleted and there is no delete option to remove it from Concur.

Community Manager
Community Manager

@damiennorem Hello there. Several months back I spoke to someone at your company (I believe they were a site administrator for JCI) and the were very clear that their employees need to use the internal process for submitting help or support tickets. When you log in to SAP Concur, you should see a Company Notes section on the home screen. In that section I believe there is a link for you to access your internal help desk ticketing option. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.