Cannot use “missing receipt declaration” for expense "paid by employee"?

[mebbert]

Hello,

Long story, short, I had to withdraw cash to pay for a taxi in a foreign country, where I also was unable to obtain a receipt. Now we have to somehow reconcile this with the Concur system. 

I was planning to use one of my allowed “missing receipt declarations” to cover it, but it appears Concur does not allow me to associate a “missing receipt declaration” with an expense classified as “paid by employee”.

Am I missing something? Any advice?

Really appreciate your help.

[KevinD]

@mebbert did you get this resolved? If not, which of your expense reports is this expense on?

[mebbert]

Hello @KevinD,

Thanks so much for checking in! I have not found a solution.

Can you clarify what you mean? Are you able to see my expense reports? Do you want the name of the report, or is there an ID I can provide? The specific expense was on October 9, 2022, categorized as Taxi for $65.39.

Really appreciate your help!

[KevinD]

@mebbert here is the tricky thing about the Missing Receipt Declaration option...it is not available for anyone to see who isn't the owner of the expense report. So, even though I can go in and look at your expense report, I wouldn't be able to see the MRD option even if it were available for an expense. This is by system design. MRD is only available for the owner of the report. 

So, I just looked at your expense report and I see a the taxi expense and it has a receipt attached, so it appears you resolved the issue. Correct?

[mebbert]

I sincerely appreciate your help.

The attached "receipt" is actually only the statement from my bank account showing I withdrew the money. That was my attempt to satisfy the receipt requirement, which didn't fly.

To me, seems like the issue is that I can't apply a 'Missing Receipt Declaration' to an expense that wasn't on my company card. That feels like a "glitch in the Matrix", as it were.

Am I missing something?